By Editorial corrections
A direct editorial inbox is not currently published on this site. The correction draft tool on this page helps you prepare a clear note in your browser; it does not send a message to Kelton. Keep a copy of the draft if you want to retain it.
A useful correction identifies the page address, the sentence or figure in question, the reason it appears wrong and a link to the original source. Include the date you checked a changing offer or rule. A specific discrepancy is easier to assess than a general claim that a page is outdated.
Do not include a password, passport scan, full payment-card details or cryptocurrency recovery phrase. Those are not needed to describe an editorial error. If your example involves an account, remove details that identify another person.
Deposits, withdrawals and account disputes
Contact the operator through its official website for account matters. Keep your transaction reference, withdrawal request date, amount and the relevant version of its terms. Ask for the current status and the rule being applied, then use its formal complaint route if necessary.
Kelton is not a casino, bookmaker, payment processor or dispute-resolution body. It cannot confirm your identity for another business or release a pending balance. For an unauthorised bank transaction, contact your bank promptly through a trusted channel.
Questions about legal eligibility or advertising
Use the Department of Internal Affairs’ player information for current online casino guidance and its reporting route. Our NZ law guide explains the key distinctions and links to official information.
For a privacy concern, the privacy notice explains the site’s current data handling and the independent information available from the Office of the Privacy Commissioner.
Confidential gambling support
If gambling is causing concern for you or someone close to you, contact Gambling Helpline on 0800 654 655 or free text 8006. The service is free and available 24 hours a day. You do not need to wait for a problem to become severe before asking for support.
Our gambling support page also explains practical steps for taking a break and limiting access to gambling.
Prepare a clear correction
Use this template to collect the page, disputed statement and source. It stays in your browser; this tool does not send a message or create a support ticket.